At Sukhmani Exchange, your privacy is extremely important to us. Our Privacy Policy explains how we obtain, use, store, and protect your personal information when you use our website, mobile app, or services associated with the website and mobile app. By accessing and/or registering with us, you accept these terms below.
Information We Collect
We collect Information types we collect include:
- Personal Information
- Full Name
- Date of Birth (for age verification)
- Mobile Number & Email Address
- ID (Government issued ID for KYC)
- Payment Information (Bank details, UPI ID, etc.)
- Technical Information
- IP Address
- Browser and Device Information
- Usage data (for eg, login time, transaction history, features you interacted with, etc.)
- Cookies & Tracking
- We will use cookies and similar tracking technologies to:
- Enhance the user experience
- Collect and analyze platform performance
- Customize the content, services, and offers of our website and mobile app
You can manage cookies and tracking technologies using your browser settings and preferences.
How We Use Your Information
We use the data for the following purposes:
- To register and verify your account.
- To process deposits, withdrawals, and other transactions.
- To communicate service updates, offers, notifications, etc. (if you opt in).
- To identify and prevent fraud or illegal activities.
- To comply with legal and regulatory obligations.
Data Sharing & Disclosure
We do not sell your personal information. However, we may disclose it to:
- Trusted third parties who provide us services (for example, payment providers, ID verification services)
- Law enforcement or a government agency, if required by law
- Agents and affiliates (limited to providing account-related service and tracking commission)
All partners must adhere to confidentiality and data protection agreements
Data Storage & Security
We take the protection of your data seriously. By employing the following measures:
- Employing end-to-end encryption for sensitive data
- Keeping our servers on secure systems with limited access
- Regularly auditing our systems and security
- Monitoring our systems and utilization of 2FA to authenticate users needing access to their account.
Your data is only stored as long as necessary for operational needs and legal obligations
User Rights
As a user, you have the right to:
- Access the personal data we hold about you
- Request a correction or update to your data
- Request we delete your data (with the exception of data retention obligations imposed by regulators)
- Opt out of promotional or marketing email correspondence
If you would like to exercise your rights under applicable privacy laws, please email:
privacy@sukhmaniexch.com
Third-Party Links
Our service may have links to external sites and we are not responsible for their respective privacy practices. If you choose to engage with those sites, we recommend you read their privacy policies.
Children’s Privacy
Sukhmani Exchange is only for users 18+. We do not knowingly collect data about minors. If we discover an account that was opened or used by a minor, we will immediately shut down the account and delete any associated data.
Policy Updates
From time to time we may update this Privacy Policy to reflect changes based on our company policies, business practices, or legal requirements. You will be notified to the posted policy and the new “Effective Date”. If you continue to use our services after this date, then you agree to the new policies in the updated terms.
Contact Us
For questions or concerns or to complain about your privacy please contact us at:
Email: info@sukhmaniexch.com
By using Sukhmani Exchange, you hereby consent to this Privacy Policy and the collection of your data as described above.
